Customer Care

Shipping Information

Where We Ship

We currently ship to addresses across the United Kingdom. We're a small UK family business and dispatch every order ourselves.

Dispatch Times

Orders are dispatched within 1–2 working days of being placed. You'll receive a confirmation email with tracking once your adventure kit is on its way.

Delivery Times

  • UK Mainland: 2–4 working days after dispatch.
  • Scottish Highlands, NI & Channel Islands: 3–6 working days after dispatch.

These are estimates and can occasionally be affected by courier delays.

Shipping Costs

A flat £3.00 shipping fee applies to all UK orders, regardless of size. Shipping is clearly shown at checkout before you pay.

Tracking Your Order

Once dispatched, you'll receive an email with your tracking number. You can track your parcel directly with the courier. If anything seems delayed, just get in touch and we'll look into it.

Questions?

Email hello@futurelings.co.uk or visit our contact page.